Complaints
All patients have the right to make a complaint against the New Lyminge Surgery.
If you would like to submit a complaint, we request that this is put in writing to the Practice Manager.
This will then be reviewed and you will receive a response to your complaint.
Patients can also make a complaint to the commissioner, NHS Kent and Medway, via the contact details below:
· Email: kmicb.patientexperience@nhs.net
· Phone: 01634 335095 Option 7
· Post: Patient Experience Team, 2nd Floor, Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB